Shared Hosting Issue (Resolved)
  • Priority - Critical
  • Affecting Server - uppsala-cdn.aivivid.com
  • There is an issue with our Shared Hostding Platform, we are working on resolving the problem.

    -- Support Department.

    UPDATE: Problem solved.

    -- Support Department.

  • Date - 14/04/2015 14:10 - 15/04/2015 00:00
  • Last Updated - 18/04/2015 21:55
Scheduled Maintenance (Resolved)
  • Priority - Medium
  • Affecting Server - uppsala-cdn.aivivid.com
  • As announced earlier by email to our respective clients, we have hardware upgreades on our cloud servers, causing some distruptions in this service.

    00:00 Maintanence initiated as planned.
    00:430 Moving a large server proven to take more time than anticipated. Stay put.
    10:28 Maintanence Finished as planned. All systems numinal. 

    End of Maintanence

  • Date - 21/02/2014 00:00 - 21/02/2014 10:28
  • Last Updated - 21/02/2014 09:30
Scheduled Maintenance (Resolved)
  • Priority - Medium
  • Affecting System - Virtual Private Servers
  • As announced earlier by email to our respective clients, we have hardware upgreades on our cloud servers, causing some distruptions in this service.

    00:00 Maintanence initiated as planned.
    02:28 Maintanence Finished as planned. All systems numinal. 

    End of Maintanence

  • Date - 21/02/2014 00:00 - 21/02/2014 02:28
  • Last Updated - 21/02/2014 01:29
Heavy Load on server 01 (Resolved)
  • Priority - High
  • Affecting Server - uppsala-cdn.aivivid.com
  • 9:40 CET:  Alert came in with a extreamely high load on the webhosting01, leading to inaccibility of the approximately 750 websites on this particular server. We are taking correcting mesures and update soon.

    14:05 CET:  2 accounts has been expirincing a very high load and has been suspended, Server is now muc more reponsive, we are monitoring it for final problem solving and tuning.

    15:45 CET: Issues soleved.

  • Date - 11/01/2014 09:40 - 11/01/2014 15:45
  • Last Updated - 16/01/2014 13:34
Heavy Load on server 01 (Resolved)
  • Priority - High
  • Affecting Server - uppsala-cdn.aivivid.com
  • 8:20 - Very high load reported on Server01. Investigating the issue.

    11:00 - Problem is solved.

  • Date - 16/01/2014 08:22 - 16/01/2014 11:00
  • Last Updated - 16/01/2014 13:34
Heavy Load on server 01 (Resolved)
  • Priority - High
  • Affecting Server - uppsala-cdn.aivivid.com
  • A heavy load on shared server 01 was slowing down our shared hosting service on this server, effecting about 750 websites. After reviewing the load conditions we took corrective measures to address the issue.

    • Server response went back to normal at 12:00 midnight CET.

    • UPDATE 9 17:30 CET: Heavy load continues with some configurations issues. Our technical support is working hard on the issue.

    • 23:00 CET: Issues solved and service is back to normal on this server.

  • Date - 16/10/2013 19:00 - 16/10/2013 23:30
  • Last Updated - 08/01/2014 09:23
VPS network maintanance (Resolved)
  • Priority - Medium
  • Affecting Other - VPS Infrastructure
  • Our VPS network is down for service, this won't effect the hosting clients.

    Update: Service came back online.

  • Date - 29/02/2012 23:30 - 29/02/2012 23:45
  • Last Updated - 25/07/2013 11:41

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
uppsala-cdn.aivivid.com PHP Info